shark_mako.jpg Following on my recent good experience with Sony’s repair of my camera, I just had another very good support experience. I’ve worn a FreeStyle Shark Mako watch for several years, and I have been very pleased with it. I’m hard on watches, so that fact that I’ve worn it pretty much daily for several years is a positive indication of its durability. The only problem is that the plastic band has split two times. A couple of weeks ago, I sent it back to FreeStyle for its second new band and a battery ($24). On Friday, it arrived home. Only it was a new watch! No indication why they replaced the whole watch instead of just the band and battery, but I’m not complaining.

Categories: Odds and Ends